Shipping policy
Last updated: 21 October 2026
Delivery to Ireland
- Cost: free tracked delivery on every order.
- Processing: orders are usually processed and dispatched within 2 to 3 working days (often within 48 hours).
- Delivery time: 5 to 10 working days after dispatch. The estimated delivery time is shown on each product page.
- Tracking: you receive an email with a tracking link once your parcel has been handed to the carrier.
If your order has not arrived within 30 days, please contact us at contact@altiorae.com and we will find a solution (replacement or full refund).
Address errors
Please check your delivery address carefully. If you notice a mistake, email us immediately: we can change the address as long as the order has not been processed. If a parcel is returned to us because the address was incomplete or incorrect, we will offer to re-send it or refund the order once the parcel is back with us.